The laptop belongs to my family and is one of the two laptops that my family owns.Both laptops are Compaq Presario CQ57 PC Notebooks.One is 3 years or so older than the other and I've noticed that they both have to different wireless network adaptors.The older laptop has Broadcom and the newer laptop has Realtek.As I'm sure you can guess,the older laptop is the one we're having trouble out of.The laptop has never had any problems connecting to the ARRIS wireless access point that is through Fedility Communications.
To get to the point,the older laptop had been connecting to the ARRIS wireless access point just fine until 8/30/2014.Thinking back it has done this before one other time a little over a year ago and my family never figured out why it did it.It just suddenly went back to normal.Now it's doing it again and the strange part is it will connect to my family's U.S Celluar hot spot.Here is the info I got from it.Please let me know if you need any more info.I hope the info given below helps and thank you to anyone who replies.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\hp>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : hp-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 94-39-E5-59-6B-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
pter
Physical Address. . . . . . . . . : 94-39-E5-59-6B-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6033:7d7a:1bb2:3655%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.175(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 01, 2014 10:25:34 AM
Lease Expires . . . . . . . . . . : Tuesday, September 02, 2014 10:25:46 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 194263525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-15-2D-22-94-39-E5-59-6B-36
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-76-8A-D4-82-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Personal Area Network
Physical Address. . . . . . . . . : 38-59-F9-EB-25-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:33:fbf7:591a:2f9d(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::33:fbf7:591a:2f9d%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{4514B444-4677-4BCB-87E0-2D86DB23943D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\hp>
To get to the point,the older laptop had been connecting to the ARRIS wireless access point just fine until 8/30/2014.Thinking back it has done this before one other time a little over a year ago and my family never figured out why it did it.It just suddenly went back to normal.Now it's doing it again and the strange part is it will connect to my family's U.S Celluar hot spot.Here is the info I got from it.Please let me know if you need any more info.I hope the info given below helps and thank you to anyone who replies.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\hp>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : hp-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 94-39-E5-59-6B-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
pter
Physical Address. . . . . . . . . : 94-39-E5-59-6B-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6033:7d7a:1bb2:3655%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.175(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 01, 2014 10:25:34 AM
Lease Expires . . . . . . . . . . : Tuesday, September 02, 2014 10:25:46 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 194263525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-15-2D-22-94-39-E5-59-6B-36
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-76-8A-D4-82-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Personal Area Network
Physical Address. . . . . . . . . : 38-59-F9-EB-25-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:33:fbf7:591a:2f9d(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::33:fbf7:591a:2f9d%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{4514B444-4677-4BCB-87E0-2D86DB23943D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\hp>