I have Vista on Compaq Presario laptop. My browser is Google Chrome. I have been having repeated failures of my internet connection, which I have been unable to diagnose. The connection breaks off without warning with increasing frequency, often several times a day. The problem began when I had an old router. Several months ago I changed the router for a new one: a Netgear N300. The breaks seemed to be cured for a time and then they started again. Now they are very frequent.
Usually re-booting the router restores the connection, but not always. My phone handset is on the same phone socket, and my phone works perfectly. The problem is the same whether I use the wireless connection or the cable connection to the router. I have no understanding of the way the internet connection works, so I cannot even tell whether it is the router, the computer or the phone connection that is at fault. Allan.
Usually re-booting the router restores the connection, but not always. My phone handset is on the same phone socket, and my phone works perfectly. The problem is the same whether I use the wireless connection or the cable connection to the router. I have no understanding of the way the internet connection works, so I cannot even tell whether it is the router, the computer or the phone connection that is at fault. Allan.
