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Severe ping spikes but no packet loss

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Hello,

Recently (Past 3-4 weeks) I have been experiencing extreme lag spikes and internet speed drops whilst streaming, browsing pages, playing games, ect.

As you can expect, it's detrimental to whatever I'm doing. The ping spikes started with a relatively low frequency, maybe 2-3 times over the course of a night.

However now they're multiple times per hour with the internet dropping and going into local mode extremely often, I don't have a clue about computers or internets and am so puzzled. I am with TalkTalk as an ISP, and these spikes happen all the time, not just at peak times. I'm talking 3am, I'm sat with my ping ranging from 2ms to 7000ms.

I don't know what details you need to evaluate my problem or whatever so just let me know and I'll get hold of them for you. The obvious thing is to call my ISP but of course I have, they see no problem with the line and area that I'm in and don't know why it's happening, they want me to pay £50 to have someone come look at it and bun that!

I have a few ping results to show for so here they are:


ping bbc.com
Pinging bbc.com [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=26ms TTL=117
Reply from 212.58.251.195: bytes=32 time=25ms TTL=117
Reply from 212.58.251.195: bytes=32 time=69ms TTL=117
Reply from 212.58.251.195: bytes=32 time=1624ms TTL=117
Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4. Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minumum = 25ms, Maximum = 1624ms, Average == 435ms


ping google.com
Pinging google.com [173.194.34.162] with 32 bytes of data:
Reply from 173.194.34.162: bytes=32 time=31ms TTL=56
Reply from 173.194.34.162: bytes=32 time=59ms TTL=56
Reply from 173.194.34.162: bytes=32 time=1357ms TTL=56
Reply from 173.194.34.162: bytes=32 time=3467ms TTL=56
Ping statistics for 173.194.34.162:
Packets: Sent = 4, Received = 4. Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minumum = 31ms, Maximum = 3467ms, Aeverage == 1228ms


Have checked using the service status tool on the site and there is no issues apparently, but clearly spikes like this show otherwise.




Remember it is not consistently slow just a few times an hour it goes haywire for a few minutes, help!

Thanks :D

Running on windows 7
64 bit
8gb ram
Intel core i5-2430M CPU @ 2.40GHz

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