Hi, I hope someone can help me
Over the last few months I have been having intermittent problems watching Netflix on my Roku media streamer. (I could listen to the radio on there all day no issue). If I try and watch anything, after a short while it cuts out and the Roku has been disconnected from the Wireless Connection. I connect it again and I can watch some more Netflix... sometimes this happens 5+ times in one episode. Occasionally I get to watch a whole episode.
I spoke to tech support at Roku and was told to assign a DNS on my internet provider, they gave me the details and I got a tech minded friend to do it. Didn't help.
Another problem is my router will restart its self at least a couple of times a week. First off my laptop is unable to connect to the internet, then the router restarts and takes ages to connect to the internet again.
I spoke to talktalk tonight and apparently my connection is running a little slow, they have ''refreshed the connection'' and I've to keep an eye on it over the next couple of days and get back in touch with them if it persists.
I just feel like I need some (or a lot) more info on what I think I am talking about because I have no idea if they are just messing me around. I can't connect my Roku to the router with a wire it is wireless only. I don't have an ethernet cable to connect my laptop to the router either.
Over the last few months I have been having intermittent problems watching Netflix on my Roku media streamer. (I could listen to the radio on there all day no issue). If I try and watch anything, after a short while it cuts out and the Roku has been disconnected from the Wireless Connection. I connect it again and I can watch some more Netflix... sometimes this happens 5+ times in one episode. Occasionally I get to watch a whole episode.
I spoke to tech support at Roku and was told to assign a DNS on my internet provider, they gave me the details and I got a tech minded friend to do it. Didn't help.
Another problem is my router will restart its self at least a couple of times a week. First off my laptop is unable to connect to the internet, then the router restarts and takes ages to connect to the internet again.
I spoke to talktalk tonight and apparently my connection is running a little slow, they have ''refreshed the connection'' and I've to keep an eye on it over the next couple of days and get back in touch with them if it persists.
I just feel like I need some (or a lot) more info on what I think I am talking about because I have no idea if they are just messing me around. I can't connect my Roku to the router with a wire it is wireless only. I don't have an ethernet cable to connect my laptop to the router either.
