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Internet timing out and randomly disconnects.

Hello, I'm not super tech savvy, but my internet has been very sketchy this past year and it's finally driving me mad. Currently with Time Warner using a WiFi connection, and it seems to have developed some.. quirks. First of all, the internet only works on certain user accounts, and sometimes barely on the ones it works on. It frequently times out and refuses to load anything, or sometimes just wont work at all. I have unplugged the router/modem numerous times over the past few months and reset everything multiple times as well, all to no avail. I've never heard of connections being biased towards a specific user profile. Second it appears that since this started happening, I have slowly lost ALL of my memory. I went from about 100GB out of 1TB to 819MB without downloading anything that massive. Here's where it gets super weird; When I delete something to free up space, it slowly loses the memory again. Don't know if that's relevant to internet issues but still. So unless my internet has developed a very immature AI and has become self-aware, there should be some sort of fix right? :confused:

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