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Internet Intermittent

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Hello,

I have Charter internet and the router and modem need to be unplugged every 30 minutes. I have called the company and they have had me try different things that haven't worked. They also sent someone out here to fix it and that hasn't helped. I was wondering what other things I could try or should I just get a new modem and or router?

My modem is an Arris TM902A. My router is a Netgear N600 model WNDR3800.

I just got this internet last week and have had this problem the entire time. I'm getting tired of having to constantly get up to unplug and replug them back up.

Thank you for any assistance.

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