Hey everyone!
Specs:
Windows 7 x64
Intel I5 3570k 3.4Ghz
MSI Z77A-G43 Intel Z77 ATX
Corsair Vengeance DDR3 8GB (2x4gb)
R9 270X Saphire Toxic 2GB OC Edition
Seagate Barracuda 2TB HDD x1
Thermaltake Urban S31 Case
This problem started two days ago. I ran a full virus scan with AVG 2014 and it found 36 threats. I then proceeded to rid the threats then reboot my pc. When it was fully booted up I was able to connect to my router and have an apparent five bars connection but no browser or programme can access the internet, although everything else in the house can access the internet so it's something to do with the pc.
When I try to connect to a website my browser (Google Chrome) says "Unable to connect to the internet" with the error code "DNS_PROBE_FINISHED_NO_INTERNET". I tried the using an ethernet cable but nothing changed. Although, when I go to Control Panel> Network and Internet> Network Connections> Change adapter settings, there are 3 icons:
Local Area Connection (which has a red X on it and says Network cable unplugged), Wireless Network Connection (which is my adapter and has 5 green bars) and Wireless Network Connection 2 (which has both a red X and 5 green bars and says Not connected). Not sure if this is relevant
I opened a command prompt and typed "ping www.google.com" and "ping 4.2.2.2" not sure if it means anything but here are the results:
Google
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\I5>ping www.google.com
Pinging www.google.com [173.194.41.148] with 32 bytes of data:
Reply from 173.194.41.148: bytes=32 time=24ms TTL=56
Reply from 173.194.41.148: bytes=32 time=23ms TTL=56
Reply from 173.194.41.148: bytes=32 time=25ms TTL=56
Reply from 173.194.41.148: bytes=32 time=24ms TTL=56
Ping statistics for 173.194.41.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 24ms
4.2.2.2
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\I5>ping 4.2.2.2
Pinging 4.2.2.2 with 32 bytes of data:
Reply from 4.2.2.2: bytes=32 time=31ms TTL=54
Reply from 4.2.2.2: bytes=32 time=33ms TTL=54
Reply from 4.2.2.2: bytes=32 time=24ms TTL=54
Reply from 4.2.2.2: bytes=32 time=54ms TTL=54
Ping statistics for 4.2.2.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 54ms, Average = 35ms
I've restarted my pc and router numerous times. I tried turning off my firewall to see if that would change anything (it didn't). Someone suggested uninstalling the AVG antivirus software, which I did and nothing happened, although I'm assuming uninstalling it was a very, very bad idea. And now I'm completely lost so if anyone could please help out I would be SOO grateful!!
Thanks!
Specs:
Windows 7 x64
Intel I5 3570k 3.4Ghz
MSI Z77A-G43 Intel Z77 ATX
Corsair Vengeance DDR3 8GB (2x4gb)
R9 270X Saphire Toxic 2GB OC Edition
Seagate Barracuda 2TB HDD x1
Thermaltake Urban S31 Case
This problem started two days ago. I ran a full virus scan with AVG 2014 and it found 36 threats. I then proceeded to rid the threats then reboot my pc. When it was fully booted up I was able to connect to my router and have an apparent five bars connection but no browser or programme can access the internet, although everything else in the house can access the internet so it's something to do with the pc.
When I try to connect to a website my browser (Google Chrome) says "Unable to connect to the internet" with the error code "DNS_PROBE_FINISHED_NO_INTERNET". I tried the using an ethernet cable but nothing changed. Although, when I go to Control Panel> Network and Internet> Network Connections> Change adapter settings, there are 3 icons:
Local Area Connection (which has a red X on it and says Network cable unplugged), Wireless Network Connection (which is my adapter and has 5 green bars) and Wireless Network Connection 2 (which has both a red X and 5 green bars and says Not connected). Not sure if this is relevant
I opened a command prompt and typed "ping www.google.com" and "ping 4.2.2.2" not sure if it means anything but here are the results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\I5>ping www.google.com
Pinging www.google.com [173.194.41.148] with 32 bytes of data:
Reply from 173.194.41.148: bytes=32 time=24ms TTL=56
Reply from 173.194.41.148: bytes=32 time=23ms TTL=56
Reply from 173.194.41.148: bytes=32 time=25ms TTL=56
Reply from 173.194.41.148: bytes=32 time=24ms TTL=56
Ping statistics for 173.194.41.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 24ms
4.2.2.2
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\I5>ping 4.2.2.2
Pinging 4.2.2.2 with 32 bytes of data:
Reply from 4.2.2.2: bytes=32 time=31ms TTL=54
Reply from 4.2.2.2: bytes=32 time=33ms TTL=54
Reply from 4.2.2.2: bytes=32 time=24ms TTL=54
Reply from 4.2.2.2: bytes=32 time=54ms TTL=54
Ping statistics for 4.2.2.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 54ms, Average = 35ms
I've restarted my pc and router numerous times. I tried turning off my firewall to see if that would change anything (it didn't). Someone suggested uninstalling the AVG antivirus software, which I did and nothing happened, although I'm assuming uninstalling it was a very, very bad idea. And now I'm completely lost so if anyone could please help out I would be SOO grateful!!
Thanks!