So I am trying to help a friend out and I can't figure it out either.
So his internet will cut in and out. He says it's completely random. It can go out for seconds or for hours. Both wifi and wired connections will be lost. He has Emery Telcom which is a local ISP.
The internet will work amazing at times and other times it's as if he has a potato for internet.
http://moto.arrisi.com/product_catal...TS_14MAR13.pdf
Thats what the ISP gave him. He has traded it in multiple times and it doesn't effect his internet in a good or bad way.
Tech support has been called but they don't really do anything to help and they always just want to replace it even though its been done multiple times.
What could it be? I dont know where the problem is so I really dont know what to do at this point.
So his internet will cut in and out. He says it's completely random. It can go out for seconds or for hours. Both wifi and wired connections will be lost. He has Emery Telcom which is a local ISP.
The internet will work amazing at times and other times it's as if he has a potato for internet.
http://moto.arrisi.com/product_catal...TS_14MAR13.pdf
Thats what the ISP gave him. He has traded it in multiple times and it doesn't effect his internet in a good or bad way.
Tech support has been called but they don't really do anything to help and they always just want to replace it even though its been done multiple times.
What could it be? I dont know where the problem is so I really dont know what to do at this point.