Quantcast
Channel: Tech Support Guy - Networking
Viewing all articles
Browse latest Browse all 4291

Laptop won't connect to Internet with ethernet or Wifi

$
0
0
Something strange happened. This morning, at 5:25, my Dell laptop "Wi-Fi" changed from "Wi-Fi" to "Wi-Fi 2" and my Ethernet is now "Ethernet 2". Now I cannot connect to the Internet through Ethernet (which is my only option where I am, which is at home), and the Wi-Fi networks that used to show up on the list because I am within range don't show up anymore. I cannot even turn Wi Fi 2 on, since it is grayed out under "Networks."

Specifically, it now says "Dell Wireless 1705 802.11b/g/n (2.4GHZ) #2" on the Device Manager. I tried to delete the #2 from "Wi-Fi 2" on the Network Connections page, but it says "cannot rename this connection. A connection with the name you specified already exists." So the original Wi-Fi (and Ethernet) are still there, somewhere, but where? Why did they disappear? How can I get them back?

Here is some system information:

Windows edition: 8.1
Processor: Intel Core i5-4200 U 1.60 GHz, 2.30 GHz
64-bit operating system

I restored my system to March 19, but that didn't work. Any help would be greatly appreciated.

Viewing all articles
Browse latest Browse all 4291

Trending Articles