Quantcast
Channel: Tech Support Guy - Networking
Viewing all articles
Browse latest Browse all 4291

Looking for a remote desktop solution

$
0
0
Hi all,

I am looking for some advice no a remote desktop solution to help me if/when my mum has PC problems (not that uncommon haha).

I am currently running 64bit Windows 7 Home Premium and my mum is still running Windows XP Home edition. This will be done over the Internet as we live about 3 hours drive away from eachother.

I believe there are problems (or it just doesn't work) using Windows Remote Desktop into her PC, so thought I would ask about it here.

Anyone know of a good solution, preferably something that is relatively simple to setup. I want to be able to access her desktop so when a problem comes up and I remote in to fix and show her what to do. Thats a lot easier than trying to talk her through it on the phone, her describing the windows she sees (as I can't recall all the XP stuff from memory) then my trying to explain what to do!

Any help would be very much appreciated.

Cheers

Viewing all articles
Browse latest Browse all 4291

Trending Articles