Hello,
I'm brand new to this site. Just read about your site in my AARP newspaper, so that should tell you I'm 60+.
My son, a high school teacher, has set up all the desktops I've ever had and the current laptop, as well as the Belkin router. My desktop is Dell dimension E521, purchased May, 2007. The operating system is Windows Vista home premium. My laptop, which is what I'm using to send this message, is a Dell, purchased in 2013, with Windows 8.1 operating system. Up until about 3 weeks ago, I was able to access my email and surf the web from the desktop. The router is Belkin, purchased right after I got the laptop, and has worked fine until 3 weeks ago. I can access everything with no problem from the laptop, but the desktop and the router now fight each other. Just tried to get on so that I could tell you what happens. I click my browser icon, Mozilla Firefox, and the home screen comes up fine. I then click to sign in to email and the router light goes from blue to orange and after about a minute, I get a message "server not found". I close that window and the router light returns to blue. My granddaughters are not happy either because I let them use the desktop to play their games and access sites such as funbrain. Frustration level now runs deep as I'm seriously considering getting another router. My house is a 1-story ranch. ISP is AT&T, DSL with a Westell 2100 wired modem. Your help will be greatly appreciated by this frustrated G-Mom! Thank you.
I'm brand new to this site. Just read about your site in my AARP newspaper, so that should tell you I'm 60+.
My son, a high school teacher, has set up all the desktops I've ever had and the current laptop, as well as the Belkin router. My desktop is Dell dimension E521, purchased May, 2007. The operating system is Windows Vista home premium. My laptop, which is what I'm using to send this message, is a Dell, purchased in 2013, with Windows 8.1 operating system. Up until about 3 weeks ago, I was able to access my email and surf the web from the desktop. The router is Belkin, purchased right after I got the laptop, and has worked fine until 3 weeks ago. I can access everything with no problem from the laptop, but the desktop and the router now fight each other. Just tried to get on so that I could tell you what happens. I click my browser icon, Mozilla Firefox, and the home screen comes up fine. I then click to sign in to email and the router light goes from blue to orange and after about a minute, I get a message "server not found". I close that window and the router light returns to blue. My granddaughters are not happy either because I let them use the desktop to play their games and access sites such as funbrain. Frustration level now runs deep as I'm seriously considering getting another router. My house is a 1-story ranch. ISP is AT&T, DSL with a Westell 2100 wired modem. Your help will be greatly appreciated by this frustrated G-Mom! Thank you.
