Hello! I am new here, in hopes that someone a little smarter than I can help. Here is my scenario:
I have a teen who spends too much time on the internet. Yes, I can turn it off, but that is not what I want to do. I have searched for a router with parental controls that will allow me to block certain devices at certain times, and I have not found one. I did find a service called Web Curfew, that allows me to do just that. Which brings me to this problem: I have an internet service called Mountain Broadband. I have a receiver on the outside of my house, and a cable that comes from it, running into the house. That cable is plugged into a POE, and a LAN cable is coming out of the POE, then into my Netgear router. I have set my router to remote manage, but Web Curfew cannot connect to it because
"your router is not currently holding your public IP Address (the one we would use to contact you). The receiver device in front of it is. This is a common configuration and you need to bridge the receiver so that it acts a simple dumb modem rather than the MODEM + ROUTER it is currently acting as (you effectively have 2 routers in your home although you dont know it).
Can you call your ISP customer support and ask them how you can bridge their POE adapter so that your router can obtain the public IP Address. They should be able to help you as lots of people want the ability to remote manage their router.
I called my ISP...and as told by the owner...why don't I just turn it off. After getting into an email argument, he told me that all I needed was to ask for a public IP address. Can anyone tell me what really needs to be done in this situation? I would be eternally grateful.
Melanie
I have a teen who spends too much time on the internet. Yes, I can turn it off, but that is not what I want to do. I have searched for a router with parental controls that will allow me to block certain devices at certain times, and I have not found one. I did find a service called Web Curfew, that allows me to do just that. Which brings me to this problem: I have an internet service called Mountain Broadband. I have a receiver on the outside of my house, and a cable that comes from it, running into the house. That cable is plugged into a POE, and a LAN cable is coming out of the POE, then into my Netgear router. I have set my router to remote manage, but Web Curfew cannot connect to it because
"your router is not currently holding your public IP Address (the one we would use to contact you). The receiver device in front of it is. This is a common configuration and you need to bridge the receiver so that it acts a simple dumb modem rather than the MODEM + ROUTER it is currently acting as (you effectively have 2 routers in your home although you dont know it).
Can you call your ISP customer support and ask them how you can bridge their POE adapter so that your router can obtain the public IP Address. They should be able to help you as lots of people want the ability to remote manage their router.
I called my ISP...and as told by the owner...why don't I just turn it off. After getting into an email argument, he told me that all I needed was to ask for a public IP address. Can anyone tell me what really needs to be done in this situation? I would be eternally grateful.
Melanie