I have a Windows 7 HP laptop that will no longer connect properly to the internet. It is not my ISP or my router because I have other devices that have no such problem. In fact, I am writing this from a Windows 8 laptop that connects just fine to the internet. The problematic Windows 7 computer indicates that the wireless signal is "excellent." At about half the time, I am able to connect and download some info (e.g., my calendar will update) but the speed is so slow that www.speedtest.net, which I frequently use, wont even run. The other half of the time I am unable to access anything on the internet, getting error messages indicating that a page has timed out, or that my computer isn't connected to the internet.
I've repeatedly run diagnostics which either can't find a specific problem, or give an inaccurate error message, saying that there is a problem with my ISP or my router...which, as I've already said, is clearly not the case. The only other problem I can find is that the Teredo tunneling adpater won't run because of Error 10. I've read elsewhere on this site, that this is only relevant for ipv6 connections. But, I must say that on the day this problem first became apparent, THAT was the first error message that I saw. I've disabled and re-enabled it, with no change. I've checked the driver and I'm told that the existing driver is the most current one. Thanks in advance for any help you may provide.
I've repeatedly run diagnostics which either can't find a specific problem, or give an inaccurate error message, saying that there is a problem with my ISP or my router...which, as I've already said, is clearly not the case. The only other problem I can find is that the Teredo tunneling adpater won't run because of Error 10. I've read elsewhere on this site, that this is only relevant for ipv6 connections. But, I must say that on the day this problem first became apparent, THAT was the first error message that I saw. I've disabled and re-enabled it, with no change. I've checked the driver and I'm told that the existing driver is the most current one. Thanks in advance for any help you may provide.
