Hi,
Our Dell laptop running Vista is having problems connecting to the internet. Having worked for years it has suddenly stopped. It will connect to our access point however it says its connected with limited access and cannot open any web page.
We have booted into a live Ubuntu instance and the laptop connects to the router and the internet perfectly.
In Windows I have updated the drivers, using Windows Device Manager; 'forgotten' the network (removed its wireless profile); and tried running the Windows trouble shoot feature however nothing seems to work.
Any help would be very much appreciated!
Richard
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2009 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 780 Mb
Hard Drives: C: Total - 152625 MB, Free - 91014 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: Microsoft Security Essentials, Updated and Enabled
Our Dell laptop running Vista is having problems connecting to the internet. Having worked for years it has suddenly stopped. It will connect to our access point however it says its connected with limited access and cannot open any web page.
We have booted into a live Ubuntu instance and the laptop connects to the router and the internet perfectly.
In Windows I have updated the drivers, using Windows Device Manager; 'forgotten' the network (removed its wireless profile); and tried running the Windows trouble shoot feature however nothing seems to work.
Any help would be very much appreciated!
Richard
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2009 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 780 Mb
Hard Drives: C: Total - 152625 MB, Free - 91014 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: Microsoft Security Essentials, Updated and Enabled