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Forced to reset router to open my browser (Firefox)

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Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD Phenom(tm) II X4 960T Processor, AMD64 Family 16 Model 10 Stepping 0 Processor Count: 4 RAM: 7935 Mb Graphics Card: ATI Radeon HD 4200, 256 Mb Hard Drives: C: Total - 1419281 MB, Free - 1345186 MB; D: Total - 11414 MB, Free - 1394 MB; Motherboard: FOXCONN, 2AB1 Antivirus: Kaspersky Internet Security, Updated and Enabled

Can not open my browser (Mozilla Firefox vs. 31.0) without resetting my router. Page Not Found message: Connection doesn't have a valid IP address. At cmd prompt I typed: ipconfig /all, verified IP address was valid. What else can I try?

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