I have a very strange dead zone in my flat where my laptop is unable to connect to any hot spot if its within this area. I'll do my best to explain.
I have a Samsung laptop running windows 7 and my broadband/router is provided by Sky.
My computer and phone are both able to connect to my sky hub router and access the internet with no trouble throughout most of my flat apart from this one specific place (unfortunately where my desk is) where my phone will still work perfectly fine but my laptop will be unable to connect to the router and loose any existing connection it had. When in this area the laptop can still see the router and says is has full bars of signal, but attempting to connect fails with the error "unable to connect".
I assumed something was blocking the WiFi signal so I did some testing and this is where it gets strange:
I moved the router into the same room and gave it direct line of sight of the laptop while it was in the dead zone. Still unable to connect.
I moved the laptop out of this dead zone and away from the router, putting as much space and walls between them as I could, and it connected with high signal.
I then used my phone as a wireless access point for my laptop to check if the issue was with the router.
When the laptop is in the dead zone, it will not connect to my phone either, even if the phone is literally sitting on the keyboard.
When the laptop is moved out of the dead zone, it will connect to my phone with no issues.
I've tried rebooting my laptop, checking drivers are updated, rebooting the router, booting laptop in safe mode, scanning for viruses etc. and the behavior is still the same.
Has anybody here experienced this situation before?
I have a Samsung laptop running windows 7 and my broadband/router is provided by Sky.
My computer and phone are both able to connect to my sky hub router and access the internet with no trouble throughout most of my flat apart from this one specific place (unfortunately where my desk is) where my phone will still work perfectly fine but my laptop will be unable to connect to the router and loose any existing connection it had. When in this area the laptop can still see the router and says is has full bars of signal, but attempting to connect fails with the error "unable to connect".
I assumed something was blocking the WiFi signal so I did some testing and this is where it gets strange:
I moved the router into the same room and gave it direct line of sight of the laptop while it was in the dead zone. Still unable to connect.
I moved the laptop out of this dead zone and away from the router, putting as much space and walls between them as I could, and it connected with high signal.
I then used my phone as a wireless access point for my laptop to check if the issue was with the router.
When the laptop is in the dead zone, it will not connect to my phone either, even if the phone is literally sitting on the keyboard.
When the laptop is moved out of the dead zone, it will connect to my phone with no issues.
I've tried rebooting my laptop, checking drivers are updated, rebooting the router, booting laptop in safe mode, scanning for viruses etc. and the behavior is still the same.
Has anybody here experienced this situation before?