Hi there! First off, this site has been very helpful thus far when it comes to tech problems, and for that I am grateful. And right now, I have a problem right now that I have been unable to find an answer for on here thus far.
I have a Windows 8 computer, and ever since a recent critical update, I have been unable to connect to the internet using a browser of any kind. The computer will say that it is connected to the internet, but if you hover over the bars shown on the bottom right, it will say that it is connected to an unknown network and that it has no internet access. This is proven when I opened either Google Chrome or Internet Explorer, with no connection to the internet apparent. I have run troubleshooting, and according to the diagnostics, it says that one or more network protocols are missing on this computer.
I have not made any changes to the computer's settings, let alone removed any protocols, which I must have apparently had before the recent update. Any ideas on how I could fix it? Any suggestions would be appreciated!
I have a Windows 8 computer, and ever since a recent critical update, I have been unable to connect to the internet using a browser of any kind. The computer will say that it is connected to the internet, but if you hover over the bars shown on the bottom right, it will say that it is connected to an unknown network and that it has no internet access. This is proven when I opened either Google Chrome or Internet Explorer, with no connection to the internet apparent. I have run troubleshooting, and according to the diagnostics, it says that one or more network protocols are missing on this computer.
I have not made any changes to the computer's settings, let alone removed any protocols, which I must have apparently had before the recent update. Any ideas on how I could fix it? Any suggestions would be appreciated!
