Hey sorry if I mess something up I'm new.
anyway for most of the day my internet has this pattern of dropping out for half a second or longer every few seconds. This happens on all my devices, and the router is only three months old. I've phoned my provider and they seem to think that I'm overloading my internet but that can't be the case as the disconnections are independent to the times that I'm using it. Every once in a while (more rarely) it drops out completely maybe for a minute or two to fifteen or so minutes which I could understand as overloading it, (though I still don't think it is) but there's no way to explain these smaller drops in my internet?..
I've attached a picture of me pinging google which shows the random delays in response. My plan's download speed should be 10mbps.
Thank you very much for the help!
anyway for most of the day my internet has this pattern of dropping out for half a second or longer every few seconds. This happens on all my devices, and the router is only three months old. I've phoned my provider and they seem to think that I'm overloading my internet but that can't be the case as the disconnections are independent to the times that I'm using it. Every once in a while (more rarely) it drops out completely maybe for a minute or two to fifteen or so minutes which I could understand as overloading it, (though I still don't think it is) but there's no way to explain these smaller drops in my internet?..
I've attached a picture of me pinging google which shows the random delays in response. My plan's download speed should be 10mbps.
Thank you very much for the help!