hello,
my friend is having a problem with a netgear n600 wireless dual band gigabit router WNDR3700v3 in that it will not connect to the internet. When you power it up, the power light stays amber. this used to work before but something happened and we are not sure what happened but now it does not work.. I went thru the automatic setup again and that does not correct it.
we contacted the netgear support and the lady had me do a ipconfig and we could not see any ip addresses. she said that the interface settings were corrupt.
the router is out of warranty and to have her correct it, my friend would have had to re-activate the warranty at 199.00 for a two year unlimited plan or a 1 year unlimited plan for 129.00. he did not want to do that.
I am hoping that by submitting this to the forum, we could get this router fixed. I have a linksys router and that is what I will be using to communicate to the forum. my friend has this router hooked to a hp desktop running windows 7. if you tell me to do something with the router, I will have to disconnect my linksys router from my dell windows xp machine and hook it to the netgear.
please let me know if there is anything that you need from me in order to help in correcting this.
thank you in advance for the help
my friend is having a problem with a netgear n600 wireless dual band gigabit router WNDR3700v3 in that it will not connect to the internet. When you power it up, the power light stays amber. this used to work before but something happened and we are not sure what happened but now it does not work.. I went thru the automatic setup again and that does not correct it.
we contacted the netgear support and the lady had me do a ipconfig and we could not see any ip addresses. she said that the interface settings were corrupt.
the router is out of warranty and to have her correct it, my friend would have had to re-activate the warranty at 199.00 for a two year unlimited plan or a 1 year unlimited plan for 129.00. he did not want to do that.
I am hoping that by submitting this to the forum, we could get this router fixed. I have a linksys router and that is what I will be using to communicate to the forum. my friend has this router hooked to a hp desktop running windows 7. if you tell me to do something with the router, I will have to disconnect my linksys router from my dell windows xp machine and hook it to the netgear.
please let me know if there is anything that you need from me in order to help in correcting this.
thank you in advance for the help