Lost connection to Internet. Using Cable modem, ethernet cable.

Hi,

A week ago, my computer suddenly could not connect to the internet. I was using a cable directly connected to the cable modem.

Since then, I've tried:

1) Added a WiFi router connected to the cable modem. Tried using the WiFi card built in to the computer. It connects but reports "limited access", and there is no connection to the internet, and I can't access the router itself.

2) Bought a new Ethernet card, installed the drivers that came with it. I've tried it connected through the WiFi router's hard ports and directly to the modem. Hard resets (power cycling off 2 minutes) on the modem each time and still no connection.

3) In device manager, both Ethernet cards show as "working normally" with no errors. So does the WiFi card.

4) ipconfig shows only "tunneling" devices with media disconnected.

5) I've uninstalled and re-installed the drivers for the on-baord Ethernet, the WiFi card, and the new Ethernet card.

After reading some other posts, I captured the output from ipconfig and several netsh commands. I've attached them to this post. The files starting with netsh are basically the command entered with underscores replacing the spaces from the commands used to generate them.

I also borrowed another computer. It connects both directly through the cable modem, and using the Ethernet ports on the router. It doesn't have WiFi, so I couldn't test that method of access. It can also connect to and configure the router, but I haven't made any changes.

The router is a NetGear G54 N/150.


Any help will be greatly appreciated!!

Thanks,

Sloan

Attached Files

	ipconfig_results.txt (1.6 KB)
	netsh_dump.txt (14.3 KB)
	netsh_interface_show_interface.txt (438 Bytes)
	netsh_wlan_show_all.txt (13.8 KB)
	netsh_wlan_show_interface.txt (821 Bytes)