Hello,
Last summer we bought 120 HP Probooks 6570b running Windows 7 Pro. I been running into a issue with our mapped network drives on our server. We have these drives so that people can save their files to and take from. For whatever reason whenever you try to access the drive to either share or pull files from, it will randomly disconnect saying that it cannot find/access the "S" drive. Sometimes it takes 5 seconds to disconnect sometimes a few minutes (pretty random) but it definitely disconnects if more than a few people try pulling a file from it. None of the other laptops/workstations in the building are having this issue. These are working right off the wifi by the way and I know we have plenty of access points close enough to the laptops. So far what I have tried is this (suggested by HP support):
-Update to the most current Wifi Driver
-Update the BIOS firmware
-Went into Device Manager >Power Management Options for the wifi and unchecked "Allow the computer to turn off this device to save power"
-Went into regedit > HKLM> system >CurrentControlSet> services > LanmanWorkstation > Parameters > and added DWORD 32bit > KeepConn for 15180. I googled this, this step supposedly tells the computer to hold its network connection for a full day. Still didn't work.
At this point I am scratching my head and HP has basically given up on helping me with this. None of our other computers regardless of how new or old are having this issue just the laptops. I thought of maybe setting up a external harddrive and mapping the laptops to it through the network but if I read correctly it only allows you to share with like 25 computers max....is this true if not then I can just go that route. If not is there any possible way to share documents to our network whether its with an external drive or with the server. I am all out of ideas. All they need this for is to save and share documents but I need all 120 on it. Any suggestions would be welcome. Thank You.
Last summer we bought 120 HP Probooks 6570b running Windows 7 Pro. I been running into a issue with our mapped network drives on our server. We have these drives so that people can save their files to and take from. For whatever reason whenever you try to access the drive to either share or pull files from, it will randomly disconnect saying that it cannot find/access the "S" drive. Sometimes it takes 5 seconds to disconnect sometimes a few minutes (pretty random) but it definitely disconnects if more than a few people try pulling a file from it. None of the other laptops/workstations in the building are having this issue. These are working right off the wifi by the way and I know we have plenty of access points close enough to the laptops. So far what I have tried is this (suggested by HP support):
-Update to the most current Wifi Driver
-Update the BIOS firmware
-Went into Device Manager >Power Management Options for the wifi and unchecked "Allow the computer to turn off this device to save power"
-Went into regedit > HKLM> system >CurrentControlSet> services > LanmanWorkstation > Parameters > and added DWORD 32bit > KeepConn for 15180. I googled this, this step supposedly tells the computer to hold its network connection for a full day. Still didn't work.
At this point I am scratching my head and HP has basically given up on helping me with this. None of our other computers regardless of how new or old are having this issue just the laptops. I thought of maybe setting up a external harddrive and mapping the laptops to it through the network but if I read correctly it only allows you to share with like 25 computers max....is this true if not then I can just go that route. If not is there any possible way to share documents to our network whether its with an external drive or with the server. I am all out of ideas. All they need this for is to save and share documents but I need all 120 on it. Any suggestions would be welcome. Thank You.
